Our Commitment to Our Customers
In the past few years, dozens of companies have sprung up to sell people alternative energy solutions. It shouldn’t be a surprise to anyone that most of those products don’t live up to snuff.
Real change will only come slowly, from a complete and total shift in the way we produce and consume energy. WindyNation is committed towards empowering people to make realistic and effective contributions to this end, acknowledging that these steps--however small--are crucial towards achieving a long-term transformation.
Because so many other companies that we compete with end up selling people products that don’t live up to the hype, we wanted to make it clear to all of our customers what it is that WindyNation is all about and what guarantees and commitments we make to YOU.
#1 - We are committed to excellent customer service.
That means any question, any problem, you will always get our very best effort to serve you.
#2 - Easy to contact.
#3 - Fast responses.
No matter how you contact us, we promise an answer within 48 hours.
#4 - Honesty.
We are committed to honest products, honest answers and setting realistic expectations.
#5 - Prompt shipping.
We ship all orders within 48 hours.
#6 - Satisfaction guaranteed!
Every single product that we sell has a minimum 90-day warranty and are guaranteed to perform as designed. If you are dissatisfied, then we have a generous Return Policy. Some of our products have more generous warranties than the 90-day minimum, where it is deemed appropriate.