805-323-6445 | info@windynation.com

clean|power to the people

Common Shipping Questions

When will my order ship?

We ship your order within 24-48 hours in most cases.

When can I expect my order to arrive?

Many of our shipments within the United States are sent via USPS Parcel Post due to the high cost of sending large items Priority Mail. There are no tracking numbers for items shipped with USPS Parcel Post, so we cannot tell you exactly where your package is. But generally, shipments with Parcel Post will arrive anywhere between 6-14 days.

We have recently started shipping our PMAs and blades using UPS. Orders shipped using UPS will have tracking numbers.

Can I track my package if it is mailed via USPS Priority Mail?

Yes, if your package is shipped with Priority Mail, then it is possible to track your shipment, by visiting the USPS Track & Confirm. Our international orders are almost always shipped via USPS Priority Mail international and therefore come with tracking numbers.

Why are my shipping costs so high?

Many of the products we sell are heavy, pure and simple. In addition to shipping costs, there are costs associated with each transaction that include packaging and handling which generally add 2-10% of the cost of the product. We do not use shipping fees as a profit stream.

What shipping options to do you offer?

We now offer a full range of shipping options from UPS and from the US Postal Service. Generally, the USPS is the lowest cost option, while UPS provides express options that are very reliable.

I'd like to order, but what kinds of payment options do you offer?

We process payments through our website as well as over the phone. We accept all major credit cards. You can also pay us without revealing financial information by using Paypal, which is a payment option available at checkout.

If you'd like to pay by mail or Money Order, please mail payment to:

1082 Front Street, Unit B
Ventura, CA 93001